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NTT Data

Operations Processing Senior Associate

NTT Data
Gurugram, India
Fresher

This job is no longer accepting applications

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  • Posted 3 months ago

Job Description

  • Review and process basic customer transactions
  • Investigate and resolve data or account discrepancies
  • Input, edit and maintain customer account information
  • Escalate issues in a timely manner to a supervisor - when unable to resolve/ understand customer request
  • Serve as a liaison between company client, end customers and various other stakeholders
  • Demonstrate good interpersonal and customer relationship skills
  • Document all activities and actions required to successfully resolve customer issues
  • Always provide efficient and courteous service to customers
  • Apply in-depth knowledge of systems and operations in support of assigned customer group
  • Follow policies and procedures to meet all client, NTT DATA and regulatory requirements, related to billing and payment, release of information, record retention, privacy, and confidentiality

More Info

Job Type:
Permanent Job
Industry:
IT/Computers - Software
Employment Type:
Full time

About Company

NTT Data

NTT DATA Corporation is a Japanese multinational information technology service and consulting company headquartered in Tokyo, Japan. It is partially-owned subsidiary of Nippon Telegraph and Telephone. Japan Telegraph and Telephone Public Corporation, a predecessor of NTT, started Data Communications business in 1967.

Job ID: 134611335

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Last Updated: 16-12-2025 03:51:59 PM
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