Operations Manager

About the Role 

We are looking for a people-first Operations Manager to lead our Hyderabad office. In this role, you will be the cultural anchor and operational backbone of our regional team—responsible for creating a high-performance, positive workplace while overseeing day-to-day operations, HR, administration and IT support. 

The ideal candidate is a natural leader who balances empathy with accountability; someone the team trusts and follows, while ensuring the business operates efficiently and professionally. 

Key Responsibilities 

People & Culture 

• Culture & Engagement: Build and maintain a strong, positive, and inclusive team culture aligned with company values. Organize team events, recognition programs, and initiatives that make the office a great place to work. 
• Employee Wellbeing: Act as the primary point of contact for employee wellbeing, engagement, and workplace issues. 
• HR Operations: Manage end-to-end HR operations, including onboarding, attendance tracking, policy implementation, performance support, and employee relations. 

Governance & Administration 

• HR & Compliance: Coordinate HR matters, compliance, contracts, and statutory requirements with internal and external advisors. 
• Office Administration: Oversee daily office operations, facilities management, procurement, and vendor relationships. 
• IT & Asset Management: Ensure smooth IT operations, asset allocation/tracking, security compliance, and seamless coordination with our technical teams. 

Operational Excellence 

• Accountability: Drive operational excellence, accountability, and continuous process improvement across the Hyderabad office. 
• Escalation Management: Proactively identify and resolve workplace bottlenecks before they impact delivery or morale. 
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What We're Looking For 

• Experience: 5+ years of proven experience in operations, HR, administration, or office management, preferably within a fast-growing technology company. 
• Leadership: Strong people management skills with a demonstrated ability to earn trust, respect, and followership from a diverse team. 
• Communication: Excellent interpersonal, conflict resolution, and problem-solving abilities. 
• Execution: Solid understanding of HR practices, vendor management, and corporate compliance frameworks. 
• Mindset: A highly organized self-starter who genuinely cares about people but doesn't shy away from maintaining high professional standards. 

Success Looks Like 

• High Engagement: The team genuinely enjoys coming to work, feeling supported, heard, and motivated. 
• Seamless Operations: Office management, IT, and administrative workflows run smoothly with minimal escalation to global leadership. 
• Culture of Excellence: A healthy balance of high professionalism, accountability, and a vibrant community spirit is consistently maintained. 

Ready to join the team 

If you are a natural leader who loves building exceptional workplace environments and scaling operational pipelines, we would love to hear from you. Please submit your application and cover letter detailing your relevant experience.