Job description
- We are seeking a dynamic and experienced AML (Anti-Money Laundering) Operations Manager to lead our AML team in an international BPO setting.
- The successful candidate will be responsible for managing the AML processes, ensuring compliance with regulatory requirements, and leading a team to achieve operational excellence.
Key Responsibilities:
- Team Management:
- Lead and manage the AML team, ensuring high performance and adherence to compliance standards.
- Conduct regular team meetings, provide guidance, and support staff development.
- Monitor and evaluate team performance, providing feedback and implementing improvement plans as necessary.
AML Compliance:
- Ensure all AML activities are compliant with regulatory requirements and internal policies.
- Oversee the implementation of AML policies, procedures, and controls.
- Stay updated on AML regulations and ensure the team is informed and trained on any changes.
Operational Excellence:
- Develop and implement strategies to improve AML processes and efficiencies.
- Monitor key performance indicators (KPIs) and ensure targets are met.
- Conduct regular audits and quality checks to maintain high standards of service.
Reporting and Documentation:
- Prepare and present regular reports on AML activities and performance to senior management.
- Maintain accurate records of all AML investigations and actions taken.
- Ensure timely and accurate filing of Suspicious Activity Reports (SARs) and other required documentation.
- Keep the team informed about new regulations, industry best practices, and internal process changes.