Job Description
Operations Manager
A global logistics leader building its India operations centre
Location: Remote (India)
About the Company
A global logistics leader is standing up its India operations centre and has partnered with Flexiple to hire its founding operations team. You will keep a high-volume network moving and build the systems it scales on. Flexiple is a managed marketplace that helps global companies build high-performing teams and GCCs in India.
Role Overview
As an Operations Manager, you will own the day-to-day workflows that keep operations running on time and to standard, turning manual handoffs into repeatable, measurable processes.
Key Responsibilities
Process & Delivery
- Own and improve core operating processes and SOPs across the centre
- Coordinate across teams to keep deliverables and SLAs on track
- Manage daily throughput, exceptions, and escalations with accuracy
Reporting & Improvement
- Build dashboards that track the metrics leadership cares about
- Identify bottlenecks and drive practical, measurable improvements
- Support quality checks, documentation, and continuous improvement
Ideal Candidate Profile
- 3 to 7 years in operations, business operations, or process roles
- A process-first mindset with strong attention to detail
- Comfort with Excel or Google Sheets and operational reporting
- Clear written and spoken English and a reliable remote-work setup
Preferred Qualifications
- Exposure to logistics, supply-chain, or high-volume operations
- Familiarity with process-improvement methods (Lean or Six Sigma)
- Experience standing up processes in a new team or centre
What We Offer
- A founding role at a global logistics leader's India centre
- Remote-friendly, pan-India hiring with long-term placement
- Direct exposure to leadership and a high-ownership mandate
- One application considered for this and future matched roles
Hiring Process
HR Screening → Assignment → Leadership Round 1 → Leadership Round 2 → Culture Fit
More Info
Key Skills
About Company
