Industry Type: Automobile
Department
Operations Role: Regional Coordinator
Working: 6 days a week
This is a high impact role where you will be working closely with the Leadership team.
Roles & Responsibilities-
- Onboard new partner workshops, project management of all partner development tasks and setting up supervision team of operations.
- Looking for new avenues for Business Development and Partnerships.
- End-to-end supervision and management regional operations managers, channel partner staff, multi-skilled workers, vendor relationships and B2B Experience
- Develop and manage escalations team and ensuring that collectively the team meets their targets.
- Maintain a high customer satisfaction index through low turnaround times for customer tickets/issues and timely setup/ activations of new channel partners.
- Develop and implement cost management and process adherence tools. Ensuring timely reporting of the KPIs
- Work with the product team to develop new internal systems to monitor operations KPIs
- Exposure in city launch and understanding of P&L
Skills Required-
- Energetic team player with experience in general management/consulting/ operations roles
- Experience in industries like supply chain, dealer development, network development would be preferred.
- Prior experience of stakeholder management
- Team Management skills.
- Should have experience in vendor management.
- Engineers and MBAs from top tier institutes would be preferred.
- Desired competencies: Strong problem solving and analytical skills, ability to work with spreadsheets,
- High degree of initiative and on-the-ground execution.
Skills: team management,operations,automobile,pnl
