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Lane

Operations Intern

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Job Description

Location: Bengaluru (Indiranagar)

Type: Internship 3 months (with potential extension)

Reports To: Operations Manager

Experience Required: Fresher

About Lane

Lane is building India's most trusted, tech-enabled driving and mobility platform, transforming how first-time drivers learn, navigate mobility, and eventually buy their first car. India's first platform connecting certified driving instructors with learnersmaking driving education seamless, efficient, and accessible.

Our mission: Empower better drivers

Our vision: Zero road fatalities

Key Responsibilities

Scheduling & Coordination

  • Manage daily class scheduling between learners & instructors
  • Handle rescheduling requests smoothly
  • Ensure optimal slot allocation with minimal conflicts
  • Act as the bridge between customers and instructors

Customer Interaction (Scheduling-Focused)

  • Assist learners in booking and planning their classes
  • Resolve scheduling-related queries (timings, availability, changes)
  • Ensure a smooth and hassle-free learning experience

Operations Execution

  • Track daily schedules and completion rates
  • Identify gaps in scheduling and suggest improvements
  • Maintain accurate records using internal tools / sheets

What You'll Get

  • Hands-on experience in a fast-growing startup
  • Real-world exposure to operations & logistics
  • Work closely with founders & core team
  • High ownership and visible impact

Required Candidate

  • Strong communication skills (clear & polite)
  • Good coordination and problem-solving ability
  • Comfortable handling multiple requests at once
  • Attention to detail (scheduling accuracy is key)
  • Basic Excel / Google Sheets knowledge

Bonus Points

  • Experience in coordination / operations / scheduling roles
  • Ability to stay calm and structured in fast-paced situations

More Info

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About Company

Job ID: 145396525

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