The role of an operations executive is an extremely important role in our organisation, since it is the pillar between our clients, logistics and kitchen team.
Job Responsibilities:
1. Operations Management:
- Manage daily operations, including overseeing the kitchen team, delivery team, customer service team, and logistics.
- Ensure seamless coordination and communication among all teams to provide the best possible service to our customers.
- Manage inventory, ensuring that we always have the necessary ingredients and supplies.
- Forecast inventory requirements, place orders, and verify receipts against orders.
- Work with various platforms like Zomato Hyperpure, Metro, Amazon, and local vendors for inventory procurement.
- Find the best vendors for quality, rates, and payment terms.
- Maintain organized records of bills and payments to vendors.
3. Recipe Costing and Development:
- Work closely with the team to cost out recipes, ensuring appropriate pricing to meet financial goals.
- Assist in developing and testing new recipes, maintaining high standards of quality and taste.
4. Delivery Coordination:
- Coordinate deliveries using platforms like Porter, Icarry, and others, ensuring timely deliveries.
- Sync delivery schedules with the kitchen team and customers.
5. Kitchen Safety and Hygiene:
- Develop and implement processes and protocols for kitchen safety and hygiene.
- Train team members in food safety and best practices.
- Culinary or hospitality degree or equivalent experience.
- Flexibility with working hours and a deep understanding of the hospitality industry.
- Detail-oriented with a hands-on approach to teamwork.
- Strong communication and leadership skills.
- Proficiency in Excel and familiarity with checklists.
- Knowledge of inventory management and recipe costing.
- Basic understanding of Kannada and English.
- Comfortable with smartphone operations and navigating Bangalore s geography.
- Strong negotiation skills.
- This is an on-site role, not wfh
- This role has a 6 day work week with 1 weekday off
- This role gets 12 casual leaves + 1 birthday leave + 4 national holidays + 12 wfhs
