Project Role : Operations Engineer
Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.
Must have skills : Application Packaging
Good to have skills : NA
Minimum 3 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary:
As an Application Packaging Engineer, a typical day involves supporting the ongoing operations and managing the delivery of production systems and services. This role requires close attention to operational requirements and adherence to service agreements to ensure smooth and reliable system performance. The position demands proactive monitoring, timely issue resolution, and coordination with various teams to maintain service continuity and meet organizational objectives. The role also includes managing workflows to optimize system availability and responding effectively to any operational challenges that arise throughout the day.
Roles & Responsibilities:
- Package and deploy enterprise applications using:
- AdminStudio
- MSI
- App-V
- MSIX
Manage application deployment through:
- Microsoft Intune
- SCCM / MECM
Perform application compatibility testing and remediation.
Create, customize, and maintain MSI packages, transforms (MST), and deployment scripts.
Support application virtualization and modernization initiatives.
Develop and maintain automation scripts using PowerShell.
Manage application patching and updates using Patch My PC.
Monitor application performance and end-user experience using Nexthink.
Troubleshoot application installation, deployment, and runtime issues.
Support software lifecycle management activities including packaging, testing, deployment, and retirement.
Ensure adherence to ITIL processes including Incident, Change, Problem, and Service Request Management.
Create and maintain technical documentation, packaging standards, SOPs, and deployment guides.
Collaborate with desktop engineering, security, infrastructure, and application teams.
Participate in migration and modernization projects related to Windows and application platforms.
Professional & Technical Skills:
Strong hands-on experience in:
AdminStudio
MSI Packaging
App-V
MSIX
Microsoft Intune
SCCM / MECM
PowerShell scripting
Patch My PC
Nexthink
Good understanding of:
Application deployment methodologies
Windows Installer technologies
Application virtualization
Endpoint management
Software compatibility testing
Windows 10/11 administration
Packaging standards and best practices
- Process & Service Management
Strong understanding of ITIL processes and IT service management practices.
Soft Skills
Good verbal and written communication skills.
Strong troubleshooting and analytical abilities.
Ability to work independently and collaboratively within teams.
Good stakeholder and customer management skills.
Additional Information:
- The candidate should have minimum 5 years of experience in Application Packaging.
- This position is based at our Gurugram office.
- A 15 years full time education is required., 15 years full time education
