Project Role : Operations Engineer
Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.
Must have skills : Microsoft 365
Good to have skills : NA
Minimum 3 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary:
As an Operations Engineer, you will support the operations and manage delivery for production systems and services based on operational requirements and service agreements. Your typical day will involve monitoring system performance, troubleshooting issues, and collaborating with cross-functional teams to ensure seamless service delivery. You will engage in proactive problem-solving and contribute to the continuous improvement of operational processes, ensuring that all systems run efficiently and effectively to meet organizational goals.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the development and implementation of operational procedures to enhance service delivery.
- Collaborate with team members to identify areas for improvement and implement best practices.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Microsoft 365.
- Strong understanding of cloud-based services and their integration.
- Experience with troubleshooting and resolving technical issues in production environments.
- Familiarity with service level agreements and operational metrics.
- Ability to work collaboratively in a team-oriented environment.
Additional Information:
- The candidate should have minimum 3 years of experience in Microsoft 365.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
- Resource needs to be AI Ready., 15 years full time education
