Operations Associate

Navii is an AI recruiter, running this search on behalf of Vinyl Equity.

HERE'S HOW IT WORKS

Rather than your resume sitting in a queue, you have a conversation with Navii about your experience and what you want next. What you say reaches Vinyl Equity's hiring team in your own words. It is a required step, and there is nothing to schedule.

NEXT STEP

A conversation with Navii about this role:

https://app.heynavii.ai/careers/operations-associate-85da75e1

ABOUT VINYL EQUITY

Vinyl Equity is building a modern, digital-native transfer agent for public companies, replacing slow, manual workflows with secure, automated operations. As an Operations Associate, you will run the day-to-day U.S. transfer agency work that keeps transactions moving, compliance clean, and shareholder and issuer requests handled with precision.

Full-time. Fully remote in India, working U.S. Eastern Time hours. Reports to the Operations Lead, India.

THE WORK

You will own the operational execution behind a U.S. stock transfer agency, including:

• Processing transfers, issuances, and DTC activity (DWAC, DRS, FAST) under maker-checker controls.

• Resolving reconciliation and out-of-balance items same-day.

• Reviewing KYC/KYB documentation and triaging false positives against primary sources.

• Escalating OFAC sanctions and adverse-media matches immediately.

• Handling shareholder and issuer support requests via queue, email and phone.

• Supporting SEC compliance reporting (Rules 17Ad-2, 17Ad-6, 17Ad-17, DTCC CBRS, escheatment).

• Supporting proxy season, paying agency, and corporate actions processing.

• Supporting new-issuer onboarding and legacy record ingestion.

• Flagging SOP gaps and procedure drift to the Operations Lead.

WHAT YOU'LL NEED

• 3+ years in securities or transfer agency operations.

• Experience from an RTA, global transfer agent, asset manager, or bank securities-services centre.

• Strong data skills in Excel or Sheets, working comfortably with CSV and fixed-width or unfamiliar file formats.

• Confident day-to-day use of Claude or an equivalent AI assistant.

• Meticulous attention to detail and clear written English.

• Reliability with U.S. Eastern Time hours and hard cutoffs.

• High integrity and discretion handling PII and material non-public information.

EVEN BETTER IF

• Exposure to DTC and DTCC systems (FAST, DWAC, DRS Profile, CBRS) and SEC 17Ad-series rules.

• Familiarity with record conversions and deconversions, legacy data migration, or related U.S. compliance topics (Rule 144, medallion guarantees, escheatment, KYC/KYB, AML).

WHO THRIVES HERE

• You treat SOPs like guardrails: follow them precisely, and improve them when reality does not match the document.

• You handle sensitive compliance work with calm urgency. When something looks off, you verify quickly and escalate immediately.

• You are comfortable working to U.S.-hours SLAs from India: steady, dependable and precise even when the day is interrupt-driven.

THE TEAM, COMP AND BENEFITS

You will work with the India Operations Lead as Vinyl Equity builds out the India Operations team. This is a builder-of-execution role where process discipline and escalation judgment matter every day.

• Compensation: competitive, based on experience

• Equity participation

• Comprehensive health insurance (self and family)

• Paid leave and wellness benefits

NON-TRADITIONAL BACKGROUNDS

If you have done high-precision operations in securities, transfer agency, or securities services, especially where reconciliation, KYC/KYB and compliance reporting were part of your daily work, you will likely feel at home here.