We're looking for
Operations Associates!
Responsibilities
- Promoting the utilization of the digitized platform, communicate the benefits and convenience of the SmartQ ordering APP, including associated offers.
- Encourage adoption by downloading and using the App, offering training, and assisting those without the App in placing orders and making payments through various digital wallets.
- Engage daily with food partners to update menu items, coordinate with the tech team to reflect changes on the App and ensure timely push notifications and banner displays.
- Conduct Cafe LENS and hygiene checklists, perform hourly governance checks on LENS, and address issues while reporting incidents, accidents, and near misses to the reporting manager.
- Foster a positive work culture and ensure timely, high-quality service. Gather feedback from employees and clients at cafeterias regularly.
- Ensure compliance with company and statutory requirements for displays, counters, and service areas. Oversee cafeteria counters to ensure adherence to laid-out OSPs (Operating Standard Procedures).
- Inspect work areas during and after use, ensuring proper waste disposal. Maintain Health, Safety, and Environment (HSE) and temperature records, reporting any variances.
- Ensure equipment operates according to Equipment Safety Work Procedures (ESWP) and report any downtime to relevant departments.
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*Note: This is a requirement for one of Scoutit's clients)
Skills: operations,reporting,adherence
