Operations and Growth Associate

About SkillPassGo

SkillPassGo is building the bridge between motivated learners and real-world opportunities. We connect candidates with employers, skilling programmes, and channel partners to unlock meaningful careers. We move fast, think big, and everyone on the team wears multiple hats -especially at this early stage.

About the Role

We are looking for a sharp, self-driven Operations and Growth Associate who thrives in ambiguity and loves getting things done. This is an early-stage hire -you will be a core part of the team from Day 1. You will spend most of your time keeping our operations engine running smoothly, while also connecting with candidates, employers, and channel partners to grow our ecosystem. No two days will look the same, and that is exactly the point.

What You'll Do

Operations (Primary Focus)

Own day-to-day operational tasks - tracking, coordination, documentation, and follow-ups across all active pipelines.

Maintain and update internal trackers, databases, and dashboards to keep the team aligned.

Identify bottlenecks in workflows and proactively suggest process improvements.

Support onboarding of new candidates, employers, and partners by preparing necessary documentation and communications.

Handle scheduling, meeting coordination, and logistical support for the team.

Manage inbound queries and route them to the right person or take independent action.

Candidate Counselling & Outreach

Call and counsel candidates to understand their background, interests, and career goals.

Guide candidates through available skilling programmes, job opportunities, and placement pathways.

Follow up regularly with shortlisted candidates to ensure pipeline progression and reduce drop-offs.

Maintain accurate candidate records and status updates in the CRM.

Build rapport with candidates and act as their first point of contact at SkillPassGo.

Channel Partners & Employer Relations

Identify and reach out to potential channel partners (training institutes, placement agencies, colleges) to expand candidate sourcing.

Communicate regularly with employers - share candidate profiles, coordinate interviews, and gather feedback.

Maintain a live employer database with open requirements, hiring timelines, and past engagements.

Draft and send professional emails, messages, and updates to employers and partners.

Support in building and nurturing long-term relationships with key accounts.

Who We're Looking For

02 years of experience in operations, business development, recruitment, or a similar hustle-first role.

Excellent verbal and written communication skills in English and Hindi (regional language is a plus).

Comfortable making calls, following up persistently, and managing multiple priorities at once.

Strong attention to detail - nothing slips through the cracks on your watch.

Proactive and solutions-oriented - you don't wait to be told what to do.

Comfortable with tools like Google Sheets, WhatsApp Business, and basic CRM/email tools.

A genuine interest in skilling, employability, and making an impact - you care about the mission, not just the job.

Why This Role Is Different

Early Employee Equity

You'll shape how we operate your processes become the company's processes.

True Variety

No fixed lane. You'll move between operations, people, and partnerships fluidly.

Steep Learning Curve

Direct exposure to founders, strategy, and real decisions from Week 1.

Real Impact

Every candidate placed, every employer signed you'll see and own the outcomes.

What We Offer

Competitive compensation based on experience.

Direct access to founders and a seat at the table from Day 1.

Flexible, outcome-driven work culture -we care about results, not hours.

Fast-track growth opportunities as the team scales.

A mission you'll actually be proud to talk about.

How to Apply: Send your CV and a short note about why you're a great fit to [Confidential Information]

Subject line: Operations and Growth Associate [Your Name]