Join us as an Operational Excellence Lead
- We're looking for someone to keep us in line with the latest information, lessons learnt and industry methods
- The work you do here will improve our capabilities by adopting industry best practices and adapting them to our needs and those of our customers
- This is an opportunity to create the policies that shape the future of the India hubs and how it operates
- We are offering this role at Director level
What You'll Do
As an Operational Excellence Lead, you'll drive a clear people and culture narrative, fostering a high‑performance, learning‑led environment aligned to business priorities. You'll oversee workforce planning, leadership development, and talent excellence initiatives to improve operational efficiency and decision‑making, while building strong relationships with senior stakeholders and ensuring teams deliver against agreed efficiency targets, budgets, and governance standards.
In Addition, You'll
- Strong leadership capabilities with an ability to create and share a vision.
- Good analytical skills with the ability to turn a business request into a technical solution.
- Experience in running large, ideally technical teams.
- Ability to communicate complex technical concepts clearly.
- Understanding of running senior governance forums.
- Understanding of the regulatory and statutory reporting business.
The Skills You'll Need
In this role, you'll need a background in running large teams. You'll have good analytical skills with the ability to turn a business request into a technical solution. On top of this, you'll have strong leadership capabilities with an ability to create and share a vision.As well as, you'll have at least 15 years experience in a role with same or similar capacity
You'll Also Need
- Good experience in the understanding of running senior governance forums
- The ability to communicate complex technical concepts clearly to your peers and management colleagues
- Reasonable understanding of the regulatory and statutory reporting business and key responsibilities of the function
