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Operational Excellence

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Job Description

We are seeking an Operational Excellence Specialist to drive efficiency, productivity, and quality across business functions. The ideal candidate will lead initiatives that enhance operational performance, standardize processes, and align workflows with organizational strategy and customer expectations.

Roles and Responsibilities:

  • Design, implement, and continuously improve processes to enhance efficiency, productivity, quality, and cost-effectiveness across functions.
  • Analyze end-to-end workflows using data, metrics, and performance indicators to identify bottlenecks, inefficiencies, and risks.
  • Lead root cause analysis and implement sustainable corrective and preventive actions to address operational issues.
  • Establish, standardize, and enforce best practices, SOPs, and governance frameworks to ensure consistency, compliance, and scalability.
  • Support change management and transformation programs to drive process adoption and operational improvements.
  • Promote a culture of continuous improvement, operational discipline, and accountability by enabling training, performance reviews, and adoption of Lean, Six Sigma, or similar methodologies.

Job Requirements:

  • Proven experience in process improvement, operational excellence, or business operations management.
  • Strong analytical skills with the ability to interpret complex data and derive actionable insights.
  • Experience with Lean, Six Sigma, or other continuous improvement methodologies.
  • Excellent problem-solving skills and ability to implement sustainable corrective actions.
  • Ability to develop SOPs, governance frameworks, and standardized processes.
  • Strong attention to detail and ability to manage multiple priorities in a fast-paced environment.

More Info

Job Type:
Function:
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Open to candidates from:
Indian

About Company

Data & Strategy for your Talent, Market, R&D, and Growth Founded in 2003, Han Digital offers suite of strategic consulting and talent advisory to Fortune500 customers across Software/IT, BFSI, Semicon, Telco, Healthcare, and Engineering verticals. Our expertise spans Global Talent Intelligence, Market Research, GenAI Data Solutions, GCC Programs, Strategic Consulting, Executive Search and Talent Solutions. Our Core Focus Areas: 1.Global Capability Centers (GCCs), ER&D, and IT Pioneers: We offer a comprehensive strategic consulting suite for GCCs, ER&D, IT players, and tech startups in India, the Philippines & emerging ITBPM markets to scale and transform their businesses. 2.AI/MLOps Data Solutions: We empower GenAI players with all data annotation, content moderation, image sourcing, and data labeling, to enhance customer agility and innovation. 3.Executive Search and Hiring Solutions: Our executive search, specialized niche skill hiring and staffing cater specifically to the IT-BPM industry, helping you to find and hire the right talent. 4.Industry Research: We benchmark and provide custom market research to solve complex business problems related to the market, competition and growth. Why Han Digital •Proven Expertise: 20 years of expertise in talent intelligence and tracking over 15,000 niche technology skills. •Innovative Solutions: Offering scalable AI/MLOps data solutions to drive innovation and elevate customer experiences in the future of GenAI. •Hiring Partnerships: Yearly over 100,000 candidates and 5,000 job roles handled, helping niche technology and semiconductor hiring for Fortune 500 customers. Our Commitments to Excellence: At Han Digital, we believe in staying ahead of market trends through proven domain expertise and strong thought leadership.

Job ID: 139109809