About The Opportunity
We operate in the Recruitment & HR Consulting sector delivering end-to-end staffing, candidate sourcing, and onboarding solutions across India. This is an on-site Operations role focused on executional excellence, candidate coordination, and data-driven process support. Primary title (standardized): Operations Executive.
Role & Responsibilities
- Manage daily candidate and client communications via phone and email to schedule interviews and confirm documentation.
- Perform accurate data entry and maintain candidate records in ATS/CRM to ensure up-to-date pipelines and audit readiness.
- Coordinate document verification, basic background checks, and onboarding paperwork with candidates and vendors.
- Prepare and deliver routine operational reports and dashboards to track KPIs (attendance, interview conversion, joiner rates).
- Support client-facing teams by handling order processing, follow-ups, and escalation of operational issues to managers.
- Participate in process improvement initiatives, implement standard operating procedures, and maintain high data quality standards.
Skills & Qualifications Must-Have
- MS Excel
- Google Workspace
- CRM systems
- Applicant Tracking System
- Data entry
- Telephony systems
Preferred
- Basic HRIS
- MS PowerPoint
- Knowledge of onboarding workflows
Benefits & Culture Highlights
- Structured on-site training program with clear career paths into operations and client delivery roles.
- Collaborative, process-driven environment with emphasis on accuracy, responsiveness, and professional growth.
- Performance-linked incentives and regular feedback cycles to accelerate development for high performers.
Skills: checks,client delivery,onboarding,google workspace,crm systems,operations
