Openings for International voice Process - Chennai

Job Opportunity for Sales Support , Customer Support & Technical (Voice Process) at Movate Technologies, Chennai

Dear Candidate,

Greetings from Movate Technologies (formerly CSS Corp)!

We are currently hiring for the Customer Support , Sales Voice & Technical voice Support at our Ambattur (Ambit IT Park),

Chennai location.

Please find the job details below:

Job Title: Technical Voice, Customer Support & Sales Support Voice Process

Experience Required: Minimum 6 Months experience from Technical voice, Customer support and Sales Voice background

Educational Qualification: Any Bachelor's Degree/12th Pass

Perks & Benefits:

• Pick-up and drop cab facility (doorstep)
• Provident Fund
• Medical Insurance

Inbound Sales Representatives

Responsibilities:

Field incoming sales calls and chats

Ability to connect with customers through conversations and provide accurate information and guidance regarding products/services, recommendations based on customer needs

Build trusting relationships with customers understanding their needs.

Offer pre-sales and post-sales support that create high customer satisfaction.

Identify and maximize opportunities to cross-sell and up-sell to existing customers.

Adhere to our client's policies, procedures, and industry compliances.

Max CTC : 4.5 LPA

Notice Period: Immediate Joiner to 15 Days

Educational Qualification: Any Bachelor's Degree/12th Pass

Customer Support Voice Role

Responsibilities:

Build trusting relationships with customers understanding their needs.

Adhere to our client's policies, procedures, and industry compliances.

Minimum 6 months call center experience

Minimum 12 months customer service experience

Excellent overall tenure in job history

Retail Experience -Bonus

MAX CTC:4.5 LPA

Notice Period : Immediate Joiner to 15 Days

Educational Qualification: Any Bachelor's Degree/12th Pass

Technical Support Voice Role

Responsibilities:

Respond promptly, courteously, and knowledgeably to technical support inquiries

Provide top-tier support to all customers with a goal of first call resolution

Educate customers on system installation/use, and assist in troubleshooting

Utilize prior customer support experience to enable customer success and happiness

Use problem-solving skills to solve customer issues and address concerns

Outbound calls to current customers to address issues, when needed

MAX CTC:4.5 LPA

Notice Period : Immediate Joiner to 15 Days

Educational Qualification: Any Bachelor's Degree/12th Pass

How to Apply:

If your experience matches the above job description, kindly send your updated resume to:

[Confidential Information]

Contact: - Divya : 9025935118