Job Description
BPO'S, Day shift, Voice Process,
Job description
We are hiring for Top BPO's for customer support / Technical support.
Responsibilities and Duties
The primary responsibilities of a Customer Service specialist would be:
Handling escalations and complex queries.
Manage incoming and outgoing calls
Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
Identify and assess customers needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Key skills required:
Proven customer support experience or experience as a client service representative
Ability to listen and active problem solving skills
Good interpersonal skills
Ability to handle pressure
Ability to multi-task, prioritize, and manage time effectively
Job Type: Full-time Education:
Higher Secondary(12th Pass) / Any graduates
NEED MINIMUM 1 YEAR EXPERIENCE IN BPO
ALL THE ROUNDS WILL HAPPEN VIRTUALLY
Customer/ Technical Support, BANGALORE
required languages- English+Hindi
Call Syed- 7204011041
Ayesha- 9513335286
