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Onsite Support Executives

1-5 Years
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Job Description

• Candidate should know Tally.ERP9 & Software.

• Up-to-date knowledge of the latest IT and software trends.

• In-depth knowledge of hardware and software.

Key responsibilities

  • Network design and implementation: Plan and install new network components, including physical hardware, to meet business needs.
  • Maintenance and upgrades: Perform regular maintenance, install software patches, and upgrade network hardware to ensure optimal performance and security.
  • Troubleshooting and support: Diagnose and resolve network hardware, software, and connectivity issues, providing on-site technical support to users.
  • Security: Implement and manage network security measures, including firewalls, access controls, and VPNs, to protect data and systems.
  • Monitoring and analysis: Monitor network performance, analyze data to identify potential issues, and make recommendations for improvements.
  • Documentation: Maintain up-to-date records of network configurations, diagrams, and procedures.
  • User and vendor collaboration: Coordinate with users to address their needs and work with third-party vendors for services and support. 

Required skills and qualifications

  • Deep understanding of networking technologies and protocols (e.g., TCP/IP, DNS, DHCP)
  • Experience with network devices such as routers, switches, and firewalls
  • Problem-solving and analytical skills
  • Strong communication and interpersonal skills
  • Ability to manage projects and work autonomously
  • Familiarity with cybersecurity principles 

More Info

Job Type:
Industry:
Employment Type:
Open to candidates from:
Indian

About Company

MyCityPune is a hyperlocal online platform that connects job seekers and employers in Pune. It offers listings across various industries, facilitates candidate applications, and promotes local business opportunities through franchise and partnership models. The site emphasizes community growth and digital engagement.

Job ID: 131355147