Online Reputation Management

About Policybazaar.com

We believe in insurance for all, and we drive it through unbiased information and time-efficient processes for all Indian customers. As India's largest insurance brokers, we consider it our responsibility to be every Indian customer's one-stop portal for protection against death, disease and disability -- as well as for mindful investment planning. We understand customers anxiety about claim settlement, so we offer 24x7 online support, on-ground support, as well and even host special claim samadhan events where stuck claims can be reopened and resolved instantly. Our mission, in keeping with IRDAI's inspiring vision, is Har Family Hogi Insured by 2047.

Companies Paisabazaar.com, Docprime, QuickFixCars, Policybazaar.ae, Zphin, PBWheels

Visit policybazaar.com to know more about us.

Job Description:

Designation: Executive- Online Reputation Management

Experience: Fresher - 2 years

The key responsibilities will include:

Track and report on social media insights (traffic, engagement, shares, conversion

rates).

Respond to questions and comments on our social media pages in a timely and

accurate manner (ORM).

Respond to questions and comments on our website's forum in a timely and

accurate manner.

Co-ordinate with relevant teams within the company to provide best solutions

and experience to the customer.

Skills Required:

MS-Office.

Familiarity with social media like Twitter, Instagram, FB, Blogging.

Familiarity with Popular Blogging platforms like Wordpress, Blogger, Medium etc..

Social Media Management.

Experience required:

Loves interacting with customers online.

High energy and Initiative.

Ability to interact with people across the organizational hierarchy.

Diligent and organized while maintaining the ability to work in an environment of

rapidly changing priorities.

Commitment to deadlines and high ownership of results.

Ability to multi-task and context switch.

Self-starter and quick learner.

Creative thinker.

Excellent written and spoken English skills.

Note- People have worked in/ are comfortable with rotational shifts and a

rotational week off, work environment are preferred.