Omni Sport Advisor

Company Description

Decathlon Sports, founded in 1976 in France, aims to make the pleasure and benefits of sports accessible to everyone globally by providing world-class products at extremely affordable prices. In India, Decathlon helps people play more by paying less for their sports equipment, with 130+ stores across the country and expansion plans. Since its establishment in India over 10 years ago, starting with a flagship store in Bangalore in May 2009, the company has been committed to attracting and nurturing talent, creating growth opportunities in sync with its progress.

Job Description

I guarantee WOW Customer Experience (Customer Journey Expert)

• I greet, smile, and engage with customers to understand their needs.
• I promote sports by engaging customers through sports communities.
• I ensure I am available for my customer (Satisfied or Satisfied)

I guarantee WOW layout (Layout Expert)

• My Layout is best in class for my customer (exemplary SCF)
• I know and highlight the bestomnichannel offer to my customers to boost turnover (offline and online)
• I find efficient ways to boost the business of my sport in the catchment.

Core Skills

• Customer Experience (Selling and Customer Relationship)
• Product knowledge
• Merchandising (Layout)
• Store's commercial dynamism
• Efficiency in store
• Stock Management (Stock availability)
• Circular Solutions (buyback, 2nd life etc.