OFSC Specialist

• Must have good understanding of the Field Service Cloud version 24C or latest capabilities.
• Hands on experience in OFSC setups including message scenarios, filters, routing, plugins.
• Strong domain and process knowledge of Field Service
• Ability to engage with different stakeholders, understand requirements, analyse the field service processes, and deliver an Oracle Field Service cloud-based solution.
• Ability to handle production incidents, troubleshoot OFSC issues including integration issues, deliver OFSC fixes, and work with interfacing teams to resolve incident.
• Experience in OFSC integration with Maximo along with experience in other Field Service Technologies like Oracle EBS Field Service or Siebel Field Service is desirable.
• Candidates with Oracle Certification in Oracle Field Service Cloud will be preferred.

Stakeholder Management:

• Effectively communicating project status updates to key stakeholders, including business users, technical teams, and senior management.

Requirements Gathering:

• Collaborating with business stakeholders to identify and document detailed requirements.

Change Management:

• Implementing effective change management strategies to minimize disruption during upgrades and new feature deployments.