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Who we are looking for:
A candidate with experience working in or supporting a fund administration & reporting environment (both financial reporting and fund performance). An individual that can work across products and business units in response to application inquiry support, monitoring, report development, maintenance, and product enhancement in a fund administration environment.
What you will be responsible for:
As Officer you must:
Solve daily support requests for the business which include client setup, user maintenance, and data support. Be prepared to provide rapid response in support of operational teams and troubleshoot towards solutions.
Close collaboration within a support team is central to ensuring requirements are completed within agreed upon time, with adequate safeguards, and with the mindset of providing valuable results for the operational teams that utilize the products.
Maintain and develop client level reporting using crystal report in a rapid development lifecycle (intermediate level).
Manage projects and be prepared for competing requests due to supporting multiple business teams with varying priorities. Manage components of client onboarding activities including working with large datasets or defining requirements to operations.
Effectively use automation and make recommendations for support or processes.
Draft and update procedures for offshoring partners, ensures all supporting documentation is available and accurate.
What we value:
These skills will help you succeed in this role:
Understanding of Unity (Confluence), crystal reports, and the fund administration environment is needed.
Basic knowledge and experience with Visual Basic, SQL, or python is preferred. The candidate will be working in troubleshooting or maintenance which requires any prior experience in working with code or data scripts.
Strong PC skills, specifically Excel skills (Intermediate).
Strong written and verbal communication skills
Education & Preferred Qualifications:
Graduate degree in Software or related field
10+ years of experience in a Financial Reporting/Fund Administration field is preferred
Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.
As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.
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Job ID: 145622339