NRI - RM

Rekrut India

Bengaluru, Chennai, Cochin / Kochi / Ernakulam

5-10 Years

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Posted 26 days ago
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Job Description

Key Responsibilities:

Achieve assigned revenue and business targets by acquiring, retaining, and upgrading HNW NR (Non-Resident) customer relationships.
Drive deepening of relationships by increasing the wallet share of existing NR clients and growing the NR book size.
Cross-sell bank products including Insurance, Mutual Funds, Investment Services Accounts, and other third-party offerings.
Manage inward and outward remittances to ensure seamless transaction experience for NR clients.
Collaborate with branch teams to conduct promotional and lead generation activities to meet the NR business targets.
Act as a Product and Process Trainer for branch staff related to NR offerings, helping them upskill and effectively engage with NR prospects.
Handle all service requests, queries, and complaints from NR HNW customers, ensuring timely and quality resolutions.
Implement and follow the structured sales process for client acquisition, onboarding, and engagement.
Source new business through referrals, market research, and networking, while maintaining high service standards.
Prepare and share periodic reports on customer engagement, revenue performance, and service delivery.

Candidate Profile:

Experience: 26 years in Relationship Management roles, preferably handling NRI or HNW clients in banking.
Education: Graduate (MBA or relevant certification in finance/investment advisory is a plus).
Good understanding of NR products, investment solutions, and foreign remittance processes.
Excellent communication, interpersonal, and client servicing skills.
Ability to manage customer expectations and resolve issues promptly.
Sound knowledge of cross-sell opportunities in banking and wealth management.

More Info

Job Type:

Permanent Job

Industry:

Recruiting, Staffing Agency

Role:

Relationship Manager

Function:

Banking

Employment Type:

Full time

Open to candidates from:

Indian

About Company

Rekrut India

upGrad Rekrut is a leading recruitment and staffing solutions brand that supports organizations in building their human capital. Rekrut India started its journey in August 2020 with a vision to be one of the largest recruitment & staffing company in India. In January 2021, Rekrut India was acquired by upGrad, one of the largest EdTech companies in Asia offering higher education for working professionals, and was rebranded as upGrad Rekrut. Today, Rekrut India is a 100% upGrad-owned brand. In the dynamic world of today, when the future is both exciting and unpredictable, the talent acquisition strategy of organizations has become fluid and complex. Traditional recruitment practices aren’t designed to match up to the requirements of the new realities and lag behind the speed of today’s rising companies. upGrad Rekrut simplifies hiring for organizations, it’s expertise, pioneering solutions, extensive network and patented technology reduces the complexity of the recruitment process and ensures that organizations always stay ahead of change. Partnering with upGrad has provided an adrenaline boost for Rekrut’s ability to provide talent solutions, with access to upGrad’s pool of future-ready learners. This adds another channel of service for upGrad Rekrut to provide organizations, comprising of upskilled talent, which is a critical factor for success in today’s VUCA world. In a short period of time, upGrad Rekrut has managed to make a significant impact in the recruitment and staffing industry due to its unrelenting focus on the 4 key aspects that deliver competitive and holistic recruitment solutions: expertise, products, network & technology. upGrad Rekrut’s core strength is its people, who are united by the following organizational values, which is practiced by one and all: Customer Centricity Integrity Growth Mindset Ownership Thus, enabling upGrad Rekrut to deliver a WOW experience to their clients. upGrad Rekrut is proud to be ISO 9001 2015 certified.

Job ID: 123775417

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