Key Skills:Network Operation center, Network Engineer, Cloud (AWS / Azure / GCP), L2 Troubleshooting, Network Security, Azure Cloud infrastructure, Routing, Networking switches, Cisco LAN switches, Router, L2/L3 Support Leadership, L2 Switching
Roles and Responsibilities:
- Manage 24x7 NOC operations, ensuring optimal performance and availability of network services
- Perform advanced network troubleshooting for routing, packet loss, DNS, VPN, load balancers, and firewall issues
- Oversee AWS and Azure cloud networking, including VPC/VNet configurations, routing, and VPN setups
- Take ownership of incidents and ensure timely escalation and resolution, particularly for critical P1/P2 incidents
- Implement and maintain network security measures, including firewalls, WAF, VPNs, and NSG/SG
- Utilize monitoring tools such as CloudWatch, Azure Monitor, Splunk, and Grafana to maintain service health and performance
- Collaborate with teams to document network incidents, resolutions, and best practices
- Support continuous improvement of network operations, monitoring, and automation processes
Skills Required:
- Hands-on expertise in network operations and L2/L3 troubleshooting
- Strong knowledge of routing, switching, and LAN/WAN technologies, including Cisco LAN switches and routers
- Experience managing cloud networking infrastructure in AWS, Azure, and/or GCP
- Advanced skills in network security operations: firewalls, WAF, VPN, NSG/SG
- Proficiency in monitoring and alerting tools such as CloudWatch, Azure Monitor, Splunk, and Grafana
- Ability to perform root cause analysis for network incidents, including P1/P2 issues
- Experience in managing NOC operations, ensuring high availability and service continuity
- Knowledge of VPN setup, DNS, load balancers, and VPC/VNet configurations
- Strong incident management and escalation handling skills
- Ability to collaborate with cross-functional teams for incident resolution and infrastructure improvement
Education:Relevant degree in Computer Science, Information Technology, or related field
