Nms Engineer

Key Responsibilities:

• Monitor and manage network performance using NMS tools.
• Respond to network alerts and escalate issues as necessary.
• Perform basic troubleshooting for network incidents and service disruptions.
• Generate and analyse network performance reports.
• Coordinate with internal teams or vendors to resolve network-related issues.
• Document incidents, resolutions, and processes accurately.

Required Skills:

• Hands-on experience with NMS tools such as SolarWinds, Nagios, PRTG, ManageEngine, or similar.
• Basic understanding of networking concepts: TCP/IP, DNS, DHCP, etc.
• Strong analytical and problem-solving skills.
• Familiarity with ITIL processes will be an added advantage.
• Good communication and coordination skills.

Qualifications:

• Diploma or Bachelors degree in Computer Science, IT, or a related field. 6 months to 2 years of relevant experience in NMS or network support.