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Jade Global

NICE CxOne Contact Center+Zoom

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  • Posted 5 hours ago
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Job Description

  • Hands-on experience with NICE CxOne Contact Center (implementation, scripting, call routing)
  • Zoom Phone deployment, support, and troubleshooting
  • Cisco Voice (CUBE, Voice Gateways, SIP)
  • Voice & Collaboration engineering 3+ years
  • Global voice infrastructure support & implementation
  • SIP trunks, SBCs, and telecom ISP management
  • Video conferencing platforms (Zoom, Poly, Cisco)
  • SFDC Voice integration
  • Production support and rollout experience

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Job ID: 137395127