Position: Ground Staff & Air Ticketing Company: Viswamitempowersolution Location: Dibrugarh, Assam, India Contract Details: Full-time Viswamitempowersolution, a leading Airport Company in Dibrugarh, Assam, India, is seeking qualified and enthusiastic individuals to join our team as Ground Staff & Air Ticketing professionals. This is a full-time position with excellent growth opportunities and a competitive salary package. Key Responsibilities:
- Greet and assist passengers at the check-in counter, boarding gate, and arrival hall
- Check tickets, verify passenger information, and issue boarding passes
- Handle and process baggage, including tagging, loading, and unloading
- Provide excellent customer service and handle any inquiries or complaints
- Ensure the safety and security of passengers and their belongings
- Coordinate with other airport staff, including pilots, cabin crew, and ground crew
- Assist with aircraft cleaning and restocking of supplies
- Handle flight reservations, changes, and cancellations
- Process payments and issue tickets
- Keep accurate records of passenger data and flight information
- Collaborate with other departments to ensure smooth operations and customer satisfaction
- Follow all safety and security protocols, including emergency procedures Qualifications and Skills:
- High school diploma or equivalent
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment and handle multiple tasks
- Basic computer skills and knowledge of reservation systems
- Physical fitness and ability to lift heavy baggage
- Attention to detail and ability to work with accuracy
- Team player with a positive attitude
- Prior experience in the aviation industry is a plus We offer a competitive salary package, including benefits such as health insurance, paid time off, and travel discounts. Join our dynamic team and be a part of the exciting world of aviation. If you have a passion for customer service and a desire to work in the aviation industry, we want to hear from you! Apply now for the Ground Staff & Air Ticketing position at Viswamitempowersolution and take your career to new heights.
