Role: Engineer
Experience- 3-8 Yrs
Location: Hyderabad only
Notice period: Immediate Only
Shift - 24x7..
Interested resource can share the cv at [Confidential Information]
Mandatory Skills: Networking and data center.
Experience - 3-8 Yrs
Specialization:
- Expertise on BareMetal/Physical switches and datacenter architecture along with Azure concepts, preferred knowledge or an expertise on Nvidia switches
- Networking Basic knowledge and Troubleshooting experience.
- Server Operating systems on physical servers and environments
- Knowledge of Linux/Ubuntu
- PowerShell experience in automation
- Working experience in IT Operation, such as creating support case, troubleshooting the issue, track the issue, mitigating the issue, working with product support engineer.
- PowerBi & Kusto Intermediate skills (Preferred)
- Excellent verbal and written English communication.
Operational Skillset:
- Leading the team which works in 24x7 Model.
- Respond to live site incidents, alerts, and outages in a timely manner
- Perform root cause analysis (RCA) and document incident reports
- Coordinate with engineering, DevOps, and support teams during major incidents
- Participate in on-call rotations
- Track SLAs, SLOs, and operational metrics
- Create and maintain runbooks, SOPs, and operational documentation.
- Preparing weekly, Monthly and quarterly reviews and to be part of continuous improvements on project
- Define and follow recommended practices and business processes within the Project.
- Creating TSG, MOP & SOP documents
