Network Support Engineer

Company Description

HamayaGroup is a global provider of IT technical support services, specializing in on-demand and well-managed solutions. With a highly skilled team of engineers available 24/7, HamayaGroup serves clients in Canada, the USA, the UK, and Latin America. The company offers services across various specialized domains, including network engineering, data center support, IT consulting, and managed IT services. HamayaGroup is committed to delivering efficient and reliable IT support to ensure the optimal performance and maintenance of client systems.

Role Description

We have a new opportunity available at different locations. Please find the details below and kindly confirm which location you would be available for:

Type: Contract 1 Year

Work: Dispatch (68 tickets per month)

Rate: $26/hr on 1099

Locations- 285 N 6th Street, 4th Floor Brooklyn NY 11211

152 west 57th Street 36SW, floor NY 10019

FL 8. Suite 800 1225 Woodward Avenue 48226 , Detroit

979Springdale road suite 97 Austin TX 78702, Austin

Bayview plaza 3225 Aviation Avenue 33133, Miami

4000 N Mingo Road, 74116 , Tulsa

Job Overview:

We are seeking reliable and skilled Network Level 1 Support Engineers to join our on-call dispatch tasks project.

This role is ideal for professionals with hands-on experience in IT and network support who are available to assist

with ad-hoc onsite requirements.

Key Responsibilities:

* Perform rack and stack installations for networking equipment.

* Configure and troubleshoot switches and routers.

* Handle structured cabling, patching, and connectivity tasks.

* Configure and troubleshoot printers and related peripherals.

* Provide console access support for devices.

* Assist with system migrations and deployment tasks.

* Perform imaging and re-imaging of systems.

* Support other IT/network-related tasks as dispatched.

Requirements:

* Prior experience in the IT/Network domain.

* Availability for on-call, dispatch-based work.

* Strong troubleshooting and problem-solving skills.

* Ability to work independently at client sites.

* Engineer must carry basic tools such as a console cable, ethernet cable, and a laptop. If any additional

tools are required, these will be communicated in advance.

Preferred Skills & Certifications (a plus):

* CompTIA Network+

* Cisco CCNA (or currently pursuing)