System Engineer (Network Engineer)
Job Summary
We are looking for a highly skilled and experienced Network Engineer to manage, operate, and support enterprise network infrastructure. The ideal candidate should have deep hands-on experience in firewalls, switching, wireless technologies, and network security, with a strong focus on troubleshooting, configuration, and operational excellence.
Key Responsibilities
- Design, configure, implement, and support enterprise network infrastructure including firewalls, switches, wireless, and cloud security platforms.
- Manage and troubleshoot Palo Alto Firewalls (mandatory) – policies, NAT, VPNs, security profiles, upgrades, and HA.
- Configure and support Cisco Nexus switches including VLANs, VPC, routing, OS upgrades and troubleshooting (mandatory).
- Manage Cisco Meraki switches and access points, including dashboard administration, monitoring, and wireless optimization, fine tuning and architecture knowledge (mandatory).
- Support Zscaler Internet Access (ZIA) and ZTNA solutions, including policy configuration and user troubleshooting.
- Good working and technical knowledge on Forescout NAC tool (Policy creation and posture checks configuration)
- Monitor network performance using network monitoring tools, proactively identifying and resolving issues
- Handle incidents, service requests, and changes through a ticketing system, ensuring adherence to SLAs and ITIL processes.
- Perform root cause analysis for network issues and implement preventive measures.
- Work closely with internal teams, vendors, and service providers for issue resolution and continuous improvement.
- Participate in network upgrades, migrations, and new technology implementations.
- Maintain network documentation, SOPs, and diagrams.
Mandatory Skills & Qualifications
- Strong hands-on experience with Palo Alto Firewalls (mandatory).
- Extensive experience with Cisco Nexus switches (mandatory).
- Hands-on knowledge of Cisco Meraki switches and wireless access points (mandatory).
- Experience with Zscaler (ZIA) and ZTNA, Forescout NAC security solutions is good to have.
- Solid understanding of network monitoring tools (mandatory).
- Experience working with IT ticketing systems and operational processes (mandatory)
- Deep technical expertise in Firewalls, Switching, and Wireless technologies, including configuration and advanced troubleshooting.
- Strong understanding of TCP/IP, LAN/WAN, routing, switching, and network security concepts.
- Strong troubleshooting skills and an in-depth understanding of core skills in Network, Wireless and security.
Good to Have
- Knowledge of Zscaler Digital Experience (ZDX).
- Forescout NAC security solutions
- Exposure to cloud networking (AWS / Azure / GCP).
- Relevant certifications such as CCNP, PCNSE, Meraki, or Security certifications.
Behavioral & Soft Skills
- Excellent troubleshooting and analytical skills.
- Strong communication and documentation skills
- Ability to work independently and in a fast-paced environment.
- Ownership mindset with strong customer and operational focus.
- Documentation creation skills
Location: Bangalore
Work Mode: Work from Office (5 days a week)
Experience: 3+ Years
