Network Engineer

Responsibilities:

• Ensure seamless implementation of large-scale projects across branch sites and remote ATMs.
• Support high volumes of activity associated with simultaneous project efforts.
• Provide bulk project support involving potentially thousands of devices and sites.
• Deliver repeatable process engineering and new installation implementation support.
• Act as the central point of contact for resolution and escalation of issues experienced by field teams.
• Minimize aborts by providing real-time implementation management, technical expertise, and guidance on installation issues as they occur.
• Interact daily with Project Management and stakeholders on project performance and new requirements.

Specifics:

• Implement and configure Cisco SD-WAN appliances, switches, and wireless APs utilizing Cisco Catalyst SD-WAN and Cisco Catalyst Center.
• Serve as focal point for circuit installations and testing.
• Perform pre- and post-checks on equipment.
• Troubleshoot and resolve technical issues during implementation.
• Provide daily reports to management and ensure clean turnover to production.
• Work directly with onsite technicians to install equipment.
• Collaborate with Telco carriers on circuit-related issues and lead head-to-head testing.
• Troubleshoot network connectivity issues.
• Capture post-change statistics for verification against pre-change statistics.
• Verify technician access with security teams.
• Escalate issues requiring additional attention to the project team and report any pre-existing issues to Day 2 Ops.