Job Description
This role has been designed as 'Onsite with an expectation that you will primarily work from an HPE partner/customer office.
Who We Are
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Job Description
HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today's fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what's next for you.
What You'll Do
The Network L3 Operations Engineer is responsible for advanced troubleshooting, escalations, and maintenance of complex network infrastructures. This role ensures high availability, stability, and performance of enterprise or datacenter networks by acting as the final escalation point for L1/L2 teams, driving root-cause analysis, and leading network improvement initiatives.
Responsibilities
Operational Support & Troubleshooting
Handle L3 escalations from NOC/L2 teams for critical and high-impact network issues.
Perform deep-dive troubleshooting across WAN, LAN, WLAN, datacenter, and security network domains.
Resolving network connectivity problems & Troubleshooting LAN/WAN/Wireless problems including core routers, switches, access points, and any other network devices.
Lead incident bridges and drive resolution for P1/P2 network outages.
Conduct detailed Root Cause Analysis (RCA) and implement permanent fixes.
Work on problem Management cases to implement preventive actionable.
Network Maintenance & Optimization
Manage and optimize enterprise routing and switching environments (OSPF, BGP, EIGRP, STP, VXLAN, etc.).
Perform proactive network health checks, performance tuning, and capacity planning.
Oversee software upgrades, patches, and release managment implementations.
Network Implementation Support
Work with Architecture/Engineering teams for network design changes.
Evaluate new solutions, perform impact analysis, and support deployment of new network technologies.
Create and maintain detailed network diagrams and documentation.
Automation & Process Improvement
Develop scripts for automation (Python, Ansible, APIs) to improve operational efficiency.
Standardize configurations and enforce network compliance with defined policies.
Enhance monitoring and alerting (SolarWinds, IMC, DNAC etc.).
Review and create SOP for Network operations
Security & Governance
Support firewall, VPN, and IPS/IDS operations as part of advanced troubleshooting.
Ensure compliance with network security frameworks and audit requirements.
Participate in DR/BCP planning and execution
What You Need To Bring
Required Skills & Experience
Technical Expertise
Strong Hands-on Experience With Enterprise-level Routing & Switching
Cisco (IOS, IOS-XE, Nexus NX-OS), HPE Aruba
HPE Comware,
Cisco Wireless
LLB knowledge would be a preference
Basic knowledge of Firewalls (Palo Alto, Cisco Firepower)
Deep Understanding Of
OSPF, MPLS, VRF, VxLAN, QoS, Multicast
Load balancers (F5/Radware)
Cisco Wireless Technologies ( AP's, Wireless controller)
Proficient in packet analysis tools (Wireshark, tcpdump).
Knowledge with automation Python is a strong advantage.
Soft Skills
Strong problem-solving and analytical ability.
Customer centric skills
Excellent communication for handling high-severity outages.
Ability to guide and mentor L1/L2 teams.
Certifications (Preferred But Not Mandatory)
CCNA/CCNP Certified
Wireless certification
ITIL v4 Foundation
Work Environment
24/7 operations with rotational shifts (if applicable).
On-call support for major incidents.
Additional Skills
Accountability, Accountability, Action Planning, Active Learning, Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Solutions, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity + 5 more
What We Can Offer You
Health & Wellbeing
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional Development
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have whether you want to become a knowledge expert in your field or apply your skills to another division.
Unconditional Inclusion
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
Let's Stay Connected
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Services
Job Level
Expert
HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.
Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.
HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
No Fees Notice & Recruitment Fraud Disclaimer
It has come to HPE's attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates. These scammers often seek to obtain personal information or money from candidates.
Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.
