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Medico Hub

NBAL quality manager / Senior marketing executive experience medical laboratory

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Job Description

Contact Mr Nishant Chaudhary WhatsApp 91050 24073

About The Opportunity

Opportunity within the medical diagnostics sector servicing clinical and pathology testing across Northern India. This on-site role in Pathankot supports laboratory accreditation, regulatory compliance, and commercial growth for a full-service medical laboratory network.

Role & Responsibilities

  • Lead and manage the NABL accreditation program and maintain compliance with ISO 15189 quality standards across the Pathankot laboratory.
  • Develop, review and implement laboratory Quality Management System documents including SOPs, QC procedures, and records to ensure regulatory readiness.
  • Plan and execute internal audits, root-cause analysis, and CAPA processes; oversee external assessments and proficiency testing cycles.
  • Administer and optimise the Laboratory Information Management System (LIMS) for sample workflow, QC tracking, and documentation traceability.
  • Drive local marketing and business development activities: create B2B outreach, manage CRM pipelines, run digital campaigns and coordinate events to grow referral volumes.
  • Train and mentor laboratory staff on quality practices and collaborate with operations and sales teams to align quality and commercial objectives.

Skills & Qualifications

Must-Have

  • Practical experience managing NABL accreditation activities and documentation.
  • Working knowledge of ISO 15189 and laboratory Quality Management Systems.
  • Hands-on experience with LIMS administration and QC data workflows.
  • Proven ability to conduct internal audits, implement CAPA, and manage EQA/proficiency testing.
  • Demonstrable experience in B2B healthcare marketing, lead generation and CRM-driven sales processes.
  • Ability to design and run digital marketing activities (campaigns, analytics) and organise local outreach/events.

Preferred

  • Lead Auditor certification for ISO 15189 or related laboratory accreditation training.
  • Experience with Zoho CRM or Salesforce and Google Analytics implementations.
  • Prior experience in a medical laboratory environment with combined quality and commercial responsibilities.

Benefits & Culture Highlights

  • On-site leadership role with direct impact on clinical quality and local business growth.
  • Collaborative environment focused on professional development and accreditation excellence.
  • Competitive in-market compensation and opportunities for certification support and training.

Medico Hub is recruiting for this on-site position in Pathankot. If you are a quality-focused laboratory professional with marketing acumen and a passion for delivering high-integrity diagnostics, we welcome your application.

Skills: google analytics,documentation,b2b,management,proficiency testing,testing,digital,crm,analytics,accreditation,digital marketing,campaigns

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About Company

Job ID: 138607693