National Head Maintenance IQ/RI/03

·       Position: National Head-Maintenance

·       Department: Maintenance & Service Sales

·       Location:Mumbai

·       Qualification:  BE/BTech

·       Experience Range-20+ Yr

·       Notice period:Immediate to 30 Days

·        Job type: Permanent

Note: Elevators/Construction Industry Preffered.

Job Description:

•  To have full responsibilities on Maintenance & Service Sales activities PAN India.
• Monitoring and Controlling resources, Spare parts Management, Quality, AMC Contracts management and ensuring customer satisfaction on our product through Managers, Engineers and Supervisors.
• Tasks Management – Planning resources, monitor service schedule, arrange monthly review meetings, ensure smooth flow of works, ensure proper maintenance of equipment in an efficient way.
• Contracts Management – Prepare AMC contracts plan yearly with revenue projection and ensure on time renewal service agreements.
• Parts Management – To have better control on parts by preparing retirement plan, controlled consumption, and monitoring of stock parts.
• Quality Objective – To ensure the quality of service and response top class through proper monitoring of service schedules and recommended preventive maintenance with assistance of TELC experts.
• Safety Objective – To ensure health and safety of technician by monitoring, controlling, and training them with initial safety induction, regular toolbox talks.
• Customer satisfaction - Timely coordination with customer and timely response to keep the customer satisfied.
• Technical Objective - To oversee all technical matters and liaise with manufacturer on all technical matters etc.
• Cost Management - Projection of resources requirement and expenses in the beginning of FY through estimation and monitoring of expenses regular basis.