MX, Business Intelligence, Associate Manager

Key Deliverables:

• Lead insight generation and translate data into actionable business narratives
• Monitor and report on merchant experience metrics and trends
• Develop and maintain BI dashboards and reporting systems
• Collaborate across teams to identify and resolve experience inefficiencies

Role Responsibilities:

• Lead and mentor a team of data analysts
• Translate complex data into presentations for senior stakeholders
• Identify and prioritize experience improvement opportunities
• Drive data-led strategic decision-making across merchant experience functions