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  • Posted 12 days ago

Job Description

This job is provided by apna.co Urgent Hiring Multiple Opportunities @

ICICI Lombard General Insurance Hiring

Telecaller / Customer Relationship Manager /Customer Retention Manager / Customer Relationship Executive @ lCICI Lombard General Insurance.

Vacancy - 50+

Minimum Qualification - HSC

Job Role :

  • RTS Retail Telesales

Designation: Telecaller

Process: 100% Voice, Outbound

Eligibility: HSC / Graduate, Freshers welcome

Language: Hindi & English

Skills: Basic sales & insurance knowledge (preferred)

Responsibilities

Outbound sales calls

Explain insurance products

Convert leads to sales

Customer relationship building

Shift

10:00 AM 7:00 PM

6 days working

Sunday fixed off

Salary

Fresher: 16,000 in-hand | CTC 2.53 LPA

Experienced: Up to 18,000 in-hand | CTC 2.75 LPA

  • CRT Customer Relationship Team

Position: Customer Relationship Manager (CRM)

Process: 100% Voice, Inbound

Responsibilities

Handle customer queries

Provide information & resolution

Ensure good customer experience

Salary

Fresher: 16,000 in-hand | CTC 2.50 LPA

Experienced: Up to 30,000 in-hand | CTC 4.1 LPA

Shift

Rotational (9.5 hrs)

Male: 7:00 AM 12:30 AM (247 shifts)

Female: 7:00 AM 8:30 PM

5 days working + 2 rotational offs

  • Retention

Designation: Customer Retention Manager (CRM)

Process: 100% Voice, Outbound

Eligibility: Graduate mandatory, 02 yrs exp

Responsibilities

Call existing customers

Policy renewals

Explain benefits & offers

Achieve retention targets

Shift

9:00 AM 6:30 PM / 10:00 AM 7:30 PM

5 days working + 2 rotational offs

Salary

Fresher: 12,500 in-hand | CTC 2.10 LPA

Experienced: Up to 18,000 in-hand | CTC 2.79 LPA

Performance incentives available

  • Digital Sales (E-Channel)

Designation: Customer Relationship Executive

Process: 100% Voice, Outbound

Experience: Minimum 6 months outbound sales

Graduation mandatory

Responsibilities

Call warm leads

Sell insurance policies

Achieve sales targets

Collection / Customer Service experience not accepted

Contact - Laxmi 9768742010 to Confirm Face 2 Face Interview.

Carry Hard Copy Cv and One ID proof.

Interview time 11:00 am to 2:00 pm

Address

13th floor, Vishwaroop IT Park, behind RAGHULEELA MALL, opp. Vashi Station, Sector 30, Vashi, Navi Mumbai, Maharashtra 400705

Contact - 9768742010 Laxmi

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About Company

Job ID: 144785563