WHO WE ARE
Noora Health's mission is to improve outcomes and strengthen health systems by equipping family caregivers with the skills they need to care for their loved ones. Founded in 2014, Noora Health turns hospital hallways and waiting rooms into classrooms by tapping into the most compassionate resources available for the patient's care: their own family.
With support from governments and partners in India, Bangladesh, Indonesia, and Nepal, Noora Health has trained more than 51.4 million caregivers and patients across 16,000+ facilities using their flagship caregiver education and training curriculum, the Care Companion Program (CCP).
In a cohort of patients, the CCP reduced post-surgical cardiac complications by 71%, maternal complications by 12%, newborn complications by 16%, and newborn mortality by 18%.
Noora Health is an Audacious Project Grantee and received the Skoll Foundation Award for Social Innovation. To learn more, watch our TED Talk, Skoll feature, or read about our partnership with the World Health Organization.
ABOUT THE ROLE
This role will focus on creating high-quality, accessible, and coherent design outputs across multiple projects, formats, and platforms. You will contribute to Noora-In-A-Box (NIAB), Noora Academy, and other Health Worker Engagement initiatives, ensuring that all materials are user-centered and adapted for low-resource, low-literacy contexts. The designer will also work closely with internal and external partners, supporting the contextualization and adaptation of materials across programs and geographies.
You will be responsible for both visual communication outputs that explain and drive action, as well as UI/UX outputs that make digital experiences intuitive and usable.
WHAT YOU WILL DO
- Deliver end-to-end design across print and digital for multiple projects, including but not limited to NIAB/ New Country, Noora Academy, and Health Worker Engagement projects.
- Create clear, user-centered visual communication outputs using information design principles for low-resource and low-literacy contexts.
- Design with learning goals and expected outcomes in mind, translating program intent into materials and experiences that support comprehension and action.
- Own UI/UX outputs from flows and wireframes, to prototypes and high-fidelity screens, working closely with product, tech, and program teams.
- Maintain consistency and quality through reusable templates/components, a coherent visual and interaction language, and solid QA (accessibility and production readiness).
- Gather and evaluate user requirements through lightweight research (interviews, field inputs, usability testing); test prototypes and iterate based on feedback.
- Work with internal stakeholders and external partners (health systems, NGOs, and country-based designers) to contextualise materials, gather feedback, and align on decisions.
- Work with external vendors (like developers, printers, etc.) as needed, to translate designs into tangible products and artefacts
WHO THIS ROLE IS IDEAL FOR
Must have skills
- 5–7 years of experience as a generalist designer with strong skills across visual, interaction, and information design.
- Experience designing for health, social impact, or education contexts.
- Ability to translate strategy and program objectives into design artefacts.
- Portfolio demonstrating both visual communication (print + digital) and UI/UX work (flows + screens), not just one side.
- Strong fundamentals in typography, hierarchy, and clarity, with an ability to simplify complex content for real users.
- Ability to switch formats quickly while maintaining quality across multiple projects and stakeholders.
- Ability to understand and map user needs and translate them into intuitive, user-friendly design concepts.
- Strong problem-solving skills: able to work through constraints and deliver effective design solutions.
Good to have
- Experience designing for multiple stakeholder groups, from patients and health workers to government stakeholders, and adapting outputs for distinct audiences across HEP, LMS, and NIAB.
- Strong collaboration and communication skills to work effectively across cross-functional teams.
- Attention to detail and a passion for creating user-centred, inclusive designs.
- Experience designing for multilingual content and low-connectivity environments.
- Print production readiness: file packaging, print specs, proofing, and vendor coordination.
- Tools required: Figma; Adobe Creative Suite is strongly preferred. Familiarity with Miro and Notion is beneficial. A basic understanding of HTML and CSS is helpful for collaborating effectively with developers.
Include a portfolio link or 2–3 work samples (UI + print preferred).
WHAT WE VALUE
At Noora Health, we value diversity, equity, and inclusion, and we understand the value of developing a team with different perspectives, educational backgrounds, and life experiences. We prioritize diversity within our team, and we welcome candidates from all gender identities, castes, religious practices, sexual orientations, and abilities – among many others. We encourage people from all backgrounds to apply for positions at Noora Health.
