This role is responsible for driving product availability, optimizing service levels, and enhancing distribution efficiency across the supply chain. This role focuses on strategic inventory planning, logistics coordination, and data-driven decision-making to ensure consistent fulfilment performance and customer satisfaction.
- Dimensions: Mention quantitative or qualitative parameters that are relevant for the job and provide a better understanding of the scope and scale of the job.
Business Workforce Number
Unit Workforce Number
Function Workforce Number
Department Workforce Number
Fulfilment Department will have around 4-7 Managers and Total 12-15 people. 4-6 People will be reporting into the role once all hiring is completed. Fulfilment managers and fulfilment executives will report into this role
Other Quantitative and Important Parameters for the job: Budgets/ Volumes/No. of Products/Geography/ Markets/ Customers or any other parameter
Will handle fulfillment MTO and purchases product/ Direct sales orders, All markets and customers across the country.
- Job Context & Major Challenges:
- Daily monitoring of fulfilment status of his/her products category
- Monitoring the key indicators of fulfilment and appraise manager in case of issue
- Work with sales team on gathering real time priority SKUs
- Work with plant planners and intimate on low production volume if same is causing sale slowdown and sale loss
- Fulfilment of ad-hoc requirements from sales.
- Key Result Areas:
Key Result Areas
Supporting Actions
Range Service Level (Distribution)
- Maintain a minimum number of Days of Holding (DOH) across all regions and depots.
- Minimize stockouts while optimizing inventory costs.
- Strengthen logistics and inventory systems to respond to seasonal and demand variability.
- Improve distribution network responsiveness to market changes.
- Use advanced analytics and forecasting to optimize stock allocation and replenishment.
Volume Service Levels
- Maintain optimal inventory levels to meet volume requirements.
- Streamline supply chain processes to reduce order delays and improve completion rates.
- Implement real-time tracking systems for performance monitoring and continuous improvement.
Fill Rate
- Stabilize service levels through proactive planning and execution.
- Optimize inventory planning to ensure uninterrupted product availability.
Optimize Weighted Average Distance in Distribution
- Use routing algorithms to reduce travel distances and improve delivery efficiency.
- Reassess distribution center placement for broader regional coverage.
- Apply logistics analytics to identify inefficiencies and streamline transportation.
- Enhance coordination between suppliers, warehouses, and logistics partners.
STO Ageing Management
- Conduct daily follow-ups with plants and logistics teams to expedite pending STOs.
- Ensure timely and efficient load formation to maximize shipment utilization.
- Provide clear courier plans to streamline dispatch and reduce delays.
Maldistribution Reduction
- Analyze demand patterns to prevent overstocking or shortages.
- Implement corrective actions to balance inventory across regions.
- Monitor and report on distribution disparities and drive resolution strategies.
