1) Job Purpose:

This role is responsible for driving product availability, optimizing service levels, and enhancing distribution efficiency across the supply chain. This role focuses on strategic inventory planning, logistics coordination, and data-driven decision-making to ensure consistent fulfilment performance and customer satisfaction.

2) Dimensions:Mention quantitative or qualitative parameters that are relevant for the job and provide a better understanding of the scope and scale of the job.

Business Workforce Number

Unit Workforce Number

Function Workforce Number

Department Workforce Number

Fulfilment Department will have around 4-7 Managers and Total 12-15 people. 4-6 People will be reporting into the role once all hiring is completed. Fulfilment managers and fulfilment executives will report into this role

Other Quantitative and Important Parameters for the job: Budgets/ Volumes/No. of Products/Geography/ Markets/ Customers or any other parameter

Will handle fulfillment MTO and purchases product/ Direct sales orders, All markets and customers across the country.

• Daily monitoring of fulfilment status of his/her products category
• Monitoring the key indicators of fulfilment and appraise manager in case of issue
• Work with sales team on gathering real time priority SKUs
• Work with plant planners and intimate on low production volume if same is causing sale slowdown and sale loss
• Fulfilment of ad-hoc requirements from sales.

4) Key Result Areas:

Range Service Level (Distribution)

• Maintain a minimum number of Days of Holding (DOH) across all regions and depots.
• Minimize stockouts while optimizing inventory costs.
• Strengthen logistics and inventory systems to respond to seasonal and demand variability.
• Improve distribution network responsiveness to market changes.
• Use advanced analytics and forecasting to optimize stock allocation and replenishment.

Volume Service Levels

• Maintain optimal inventory levels to meet volume requirements.
• Streamline supply chain processes to reduce order delays and improve completion rates.
• Implement real-time tracking systems for performance monitoring and continuous improvement.

Fill Rate

• Stabilize service levels through proactive planning and execution.
• Optimize inventory planning to ensure uninterrupted product availability.

Optimize Weighted Average Distance in Distribution

• Use routing algorithms to reduce travel distances and improve delivery efficiency.
• Reassess distribution center placement for broader regional coverage.
• Apply logistics analytics to identify inefficiencies and streamline transportation.
• Enhance coordination between suppliers, warehouses, and logistics partners.

STO Ageing Management

• Conduct daily follow-ups with plants and logistics teams to expedite pending STOs.
• Ensure timely and efficient load formation to maximize shipment utilization.
• Provide clear courier plans to streamline dispatch and reduce delays.

Maldistribution Reduction

• Analyze demand patterns to prevent overstocking or shortages.
• Implement corrective actions to balance inventory across regions.
• Monitor and report on distribution disparities and drive resolution strategies.