Description
About the Role :
We are looking for a skilled Network Administrator with 23 years of hands-on experience in network operations, administration, and troubleshooting. The ideal candidate should be CCNA-certified and capable of managing day-to-day network infrastructure, ensuring high availability, security, and performance across the organization.
Key Responsibilities
Network Operations & Maintenance :
- Monitor and manage LAN/WAN, VPN, Wi-Fi, and network performance.
- Troubleshoot network issues including latency, packet loss, connectivity, and bandwidth utilization.
- Perform routine health checks and ensure network uptime.
Configuration & Administration
Install, configure, and maintain network devices such as :
- Routers
- Switches
- Firewalls
- Access Points
- Manage VLANs, routing protocols, ACLs, DHCP, DNS, NAT, and IP address management.
- Maintain firewall rules and basic security policies.
Security & Compliance
- Implement and maintain network security measures.
- Monitor for vulnerabilities, unauthorized access, and suspicious activities.
- Apply firmware updates and security patches.
- Support user authentication policies and network access control.
User Support & Troubleshooting
- Provide L1/L2 support for user network issues.
- Troubleshoot VPN issues, Wi-Fi connectivity, and OS-level network problems.
- Resolve tickets within defined SLAs and document the resolution process.
Documentation & Reporting
- Maintain updated network diagrams, asset inventory, and configuration records.
- Document change management activities and incident reports.
Vendor & ISP Coordination
- Coordinate with service providers for internet, leased lines, MPLS, etc.
- Raise and follow up on support tickets and service requests.
Backup & Disaster Recovery
- Ensure regular backups of network device configurations.
- Support network-related disaster recovery planning and testing.
Required Skills & Qualifications
- CCNA Certification (Mandatory)
Strong Understanding Of
- TCP/IP, DNS, DHCP
- Routing & Switching
- VLANs, STP, OSPF (basic)
- Firewall fundamentals
- Experience with monitoring tools (PRTG, Zabbix, SolarWinds, or similar).
- Good knowledge of Windows/Linux networking basics.
- Excellent troubleshooting, analytical, and communication skills.
Preferred Skills
- Exposure to cloud networking concepts (AWS/Azure).
- Basic understanding of virtualization (VMware/Hyper-V).
- Experience with ITSM tools for ticketing and incident managemen
(ref:hirist.tech)
