Mobile Sales Executive

• Customer Engagement:
• Interact with walk-in customers and prospects to understand their needs and recommend suitable mobile products.
• Product Demonstration:
• Showcase features and specifications of smartphones, tablets, and accessories to help customers make informed purchase decisions.
• Sales Conversion:
• Achieve individual and store sales targets through upselling, cross-selling, and excellent customer service.
• Inventory & Display Management:
• Ensure proper display of mobile products, manage stock levels, and report inventory requirements to the manager.
• Market Awareness:
• Stay updated on the latest mobile phone trends, launches, and competitor offerings.
• Reporting:
• Maintain records of customer interactions, sales reports, and feedback for performance analysis.
• After-Sales Support:
• Assist customers with warranty information, basic troubleshooting, and escalation support where required.

Required Skills & Qualifications:

• Education:
• Minimum 10+2 (Higher Secondary); a diploma or degree in Sales/Marketing/Commerce is preferred.
• Experience:
• 13 years of experience in mobile retail sales or electronics sales preferred. Freshers with good communication skills are also welcome.
• Sales Skills:
• Strong selling, negotiation, and closing skills
• Ability to meet and exceed sales targets
• Knowledge of mobile technology and current smartphone trends
• Customer Service:
• Excellent interpersonal and relationship-building skills
• Ability to handle different types of customers and resolve queries patiently
• Communication:
• Good verbal and written communication skills in local language and English/Hindi (as applicable)
• Tech Savvy:
• Comfortable using billing systems, CRM tools, and mobile features for demonstrations
• Presentation:
• Neat appearance, professional behavior, and positive attitude
• Flexibility:
• Willingness to work weekends, holidays, and in shifts as per store hours

Nice to Have:

• Experience with popular brands like Samsung, Apple, Xiaomi, Vivo, Oppo, etc.
• Certification in mobile sales or customer service
• Multilingual abilities