Mobile APP Senior QA Analyst

Bachelor's degree in computer science, Information Technology, Engineering, or a related field, or equivalent work experience.

• 10 or more years of experience in Software Quality Assurance, including extensive hands-on manual testing of customer-facing applications.

• 5 or more years of hands-on experience testing mobile applications on iOS and Android platforms.

• Strong knowledge of mobile testing practices, including device and operating system compatibility, responsive layouts, permissions, notifications, interruptions, background and foreground behavior, and changing network conditions.

• Proven ability to develop clear test plans, test scenarios, test cases, exploratory test charters, regression suites, and requirements traceability.

• Experience using test management and defect tracking tools to document execution results, report issues, support defect triage, and communicate release risks.

• Experience testing native and hybrid mobile applications using physical devices and iOS and Android simulators or emulators.

• Acts as a self-starter by independently planning testing, identifying quality risks early, investigating issues thoroughly, and improving manual test coverage and processes while working effectively with cross functional teams

. • Hands-on experience with iterative and Agile Scrum methods, including sprint planning, backlog refinement, daily stand-ups, sprint reviews, retrospectives, and cross-functional collaboration.

• Ability to remain effective under pressure while maintaining productivity, professionalism, and attention to detail in a fast-paced environment.

• Ability to adapt to changing priorities and respond with urgency to evolving business and project needs while maintaining high-quality results.

• Consistently demonstrates a commitment to At Home policies and procedures, including organizational standards, quality requirements, security guidelines, and established operational processes.

• Strong written and verbal communication skills, with the ability to explain defects, quality risks, and business impacts to stakeholders at all levels of the organization.

Create and maintain detailed manual test plans, test scenarios, test cases, and checklists for At Home iOS and Android mobile applications.

• Perform functional, regression, smoke, integration, exploratory, usability, and end-to-end testing and document results with clear supporting evidence.

• Test across supported iOS and Android devices, operating system versions, screen sizes, orientations, permissions, and network conditions to confirm consistent customer experience.

• Validate customer journeys such as sign-in, product search and browsing, product details, cart, checkout, payments, promotions, loyalty, order status, cancellations, and returns.

• Collaborate with product managers, UX and UI partners, developers, business analysts, and other QA team members to clarify requirements and ensure complete test coverage

. • Participate in requirement reviews, sprint planning, backlog refinement, and design discussions to identify usability, functional, integration, and data risks early in the development lifecycle.

• Log defects with complete reproduction steps, expected and actual results, device and build details, and supporting screenshots or videos; participate in triage and verify fixes through targeted regression testing.

• Partner with At Home business stakeholders to plan, lead, and conduct User Acceptance Testing, validate business requirements, and support final approval.

• Perform production validation and post-deployment smoke testing of critical retail workflows after releases and communicate issues promptly.