Job Description: Middleware Engineer (WebSphere, Tomcat / JBoss)
Role Summary
The Middleware Engineer provides L1/L2/L3 support for enterprise Application and Web Server platformsprimarily WebSphere, with some Tomcat and limited JBoss. The role covers environment management, automation, incident response, and CI/CD enablement. This position includes 24x7 rotational support, including weekends.
Key Responsibilities
- Support and maintain IBM WebSphere, Tomcat, JBoss, IBM HTTP Server, and Apache across all environments.
- Handle deployments, configuration, monitoring, and release activities.
- Provide rapid response to highseverity incidents and lead root cause analysis.
- Restore services during outages and proactively identify issues.
- Coordinate with multiple technical teams for problem resolution.
- Plan and execute upgrades, patching, and performance improvements.
- Build and maintain automation using Java, shell scripting, Ansible, and Jenkins.
- Contribute to CI/CD pipelines and environment automation.
- Participate in shift-based and on-call 24x7 support.
Skills & Experience
- Strong hands-on experience with WebSphere and good exposure to Tomcat/JBoss.
- Solid UNIX/Linux and scripting expertise.
- Automation experience with Ansible and Jenkins.
- Background in global enterprise technical support.
- Good understanding of middleware architectures and supporting technologies.
- Ability to troubleshoot complex issues and work across teams.
- Interest in keeping current with middleware technologies.
