Who we are looking for

In this role, you will work with State Street teams from around the globe to support premier investment management clients. You will have immediate responsibility to oversee all day-to-day transactional responsibilities in a fast-paced,flexibleand exciting environment.

Why this role is important to us

This is a varied position with a senior level of responsibility within theTransaction Managementteam, withinMiddle OfficeServices.ThisTransaction ManagementOfficer acts as a Primary contact point for all internal/external clients. The teamis responsible fortrade confirmation, trade process, trade settlement, and reporting of trade instructions from clients. The team is also responsible for processing directed lending instructions, wire transfers, and trade exceptions. The candidate isrequireto ensureservice delivery to both internal and external clients, ensuretimelyresponse toclient initiatedqueries, and escalation of anyunresolvematters to manager for best resolution solution.

What you willbe responsible for

AsOfficer, youwill

• Provide day to day management of Transaction Management team in location for responsible client

• Drive transaction management and settlement discipline excellence though proactive management of the trade lifecycle

• Be a key participant in effectiveservice delivery and client sentiment, including direct client contact

• Support a strong risk management and control environment

• Manage and develop your team effectively, ensuringappropriate coverageand control.Train and coach colleagues, providing input for performance appraisals

• Communicate effectively on issues / problems to the Client and to SSC management and ensure a proper andtimelyfollow-up to ensure resolution.

• Embrace State Street's corporate values and support a work environment reflective of those values

• Effectively communicate with clients, custodians, brokers, managers, and peers within State Street

• Bea strong teamplayer anddemonstratededication to group and company goals

• Demonstrate professional maturity and effective time management

• Demonstrate the ability to analyze a problem,obtainand evaluate information, and reach sound conclusions

• Ensure all internal/external clients inquiries are logged and resolved ina timelyand satisfactory manner

• Ensure all daily and monthly services are deliveredin accordance withrelevant client SLA's

• Assistwith compliance reviews,controlsand audits

• Work effectively with peers locally and across the region to achieve common goals

What we value

These skills will help you succeed in this role

• Excellent attention to detail

• Must be responsible and take ownership to the job which isallocated

• Must be organized and able to multi-task often working to tight deadlines.

• Must havedemonstratedan ability to handlenumerousactivities and to prioritize work effectively.

• Must be pro-active and be a problem solver

• Must be highly professional interacting with several departments within the company

• Must be flexible often dealing with ad-hoc queries from clients.

• Mustdemonstratean understanding of the risks involved in the processes and reflect this in their approach to work prioritization

• A team player