Microsoft-dynamics Crm Technical

Project Role : Custom Software Engineer

Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact.

Must have skills : Microsoft Dynamics CRM Technical

Good to have skills : NA

Minimum 7.5 year(s) of experience is required

Educational Qualification : 15 years full time education

Summary:

As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process and ensuring seamless communication among team members and stakeholders.

Roles & Responsibilities:

- Expected to be an SME

- Collaborate and manage the team to perform

- Responsible for team decisions

- Engage with multiple teams and contribute on key decisions

- Provide solutions to problems for their immediate team and across multiple teams

- Lead the application development process

- Ensure effective communication among team members and stakeholders

- Provide guidance and support to team members

Professional & Technical Skills:

- Must To Have Skills: Proficiency in Microsoft Dynamics CRM Technical

- Experience in D365 Contact Center, Copilot Studio and Azure Open AI is preferred

- Strong understanding of CRM systems

- Experience in customizing and configuring Microsoft Dynamics CRM

- Knowledge of CRM development best practices

- Hands-on experience in CRM integration

- Experience in leading CRM implementation projects