Merchandise Associate

Job title: Jewellery Merchandiser

Reporting To: VP of Supply Chain

Location: Lower Parel, Mumbai

Compensation: 56 LPA

Experience: 68 years

Employment Type: Full-time

Department: Product

Why Firefly

Join a fast-scaling, design-led jewellery startup redefining fine jewellery through lab-grown diamonds

Work closely with founders and leadership on core product execution, not support functions

Own real outcomes across design, manufacturing, and retailfrom idea to in-store

Be part of a compact, high-calibre team building something iconic from the ground up

About Firefly Diamonds

At Firefly Diamonds we're building India's most exciting lab-grown diamond brand. In just 6 months, we've scaled from 0 to 6 retail stores across Mumbai, Pune, Bengaluru, and Hyderabad, with a rapidly growing omni-channel presence. We've raised $3M in funding led by WestBridge Capital, known for backing leading consumer brands like Third Wave Coffee and Indigo Airlines.

https://economictimes.indiatimes.com/tech/funding/lab-grown-diamond-startup-firefly-diamonds-raises-3-million-from-westbridge-capital/articleshow/119466793.cms

We're a small, fast-moving team building something iconicand this role is a rare opportunity to shape that journey from the ground up. Backed by over 60 years of jewellery design and craftsmanship, we're creating bold, modern designs that are redefining the future of fine jewellery.

Role Overview

The Merchandiser will be responsible for end-to-end execution of jewellery merchandising activitiesensuring smooth coordination between design, production, and supply chain teams. This role plays a critical part in translating creative concepts into high-quality finished products, delivered on time and within cost.

You will manage multiple styles and timelines simultaneously, maintain high quality standards, and ensure seamless execution from sampling through final dispatch.

Key Responsibilities:

Merchandising & Order Execution

Handle complete order lifecycle from sampling to final shipment

Ensure production is aligned with approved samples, CADs, specifications, and costing

Manage multiple designs, SKUs, and timelines with strong attention to detail

Cross-Functional Coordination

Coordinate closely with sales, planning, CAD, production, QC, and dispatch teams

Track production schedules and follow up rigorously to ensure on-time delivery

Proactively identify and resolve production, quality, or design-related issues

Quality, Cost & Process Control

Ensure consistent quality across materials, settings, and finishes

Support cost optimization initiatives without compromising quality or design intent

Maintain accurate records of orders, revisions, approvals, and client communications

Samples, Clients & Market Inputs

Manage sample development and client approvals efficiently

Share market and trend insights with design and sales teams to support new product development

Stay updated on jewellery trends, diamond cuts, settings, metal finishes, and consumer preferences

Desired Skills & Qualifications

610 years of experience in diamond manufacturing or the jewellery industry

Strong understanding of jewellery manufacturing and merchandising processes

Excellent coordination, follow-up, and stakeholder management skills

Good client-handling and communication ability

Strong planning, problem-solving, and execution mindset

Proficiency in MS Excel and ERP systems

Ability to work under tight timelines and dynamic priorities

Graduate or Diploma in Jewellery Design, Merchandising, or a related field

GIA / IGI certification preferred