Jones Lang LaSalle Property Consultants (India) Pvt. Ltd. (JLL) is looking for an MEP & Minor Works Program Manager to join our growing APAC Regional PMO Group. This role offers the opportunity to manage portfolios of projects for prestigious clients, with a focus on capital works, MEP infrastructure, and critical systems upgrades. You'll work in a complex matrix environment, engaging with senior business leaders and demonstrating exceptional attention to detail and initiative.
What this job involves
Project/Program Operations
- Act as the client's single point of contact for strategy, implementation, and escalation on allocated capital works projects, blending client-specific and local business needs.
- Report to designated client parties and be responsible for:
- Implementing and managing internal coordination within the client's organization, instructing the project team accordingly.
- Ensuring effective and efficient delivery of projects within the specified remit.
- Ensuring the project team complies with the client's standard Governance Process and financial reporting.
- Ensuring the project team complies with the client's corporate office design standards.
- Ensuring project procurement procedures and documentation are met.
- Communicating and driving compliance in using the client's legacy Project Management tool.
- Regularly completing KPI scorecards and assessments for project teams.
- Regularly reporting project progress and cost performance within the client organization.
- Managing stakeholder communication.
- Liaising with client stakeholders/delivery partners (e.g., Business Units, IT, Security, CRE, FM, Procurement, Business Continuity) for their involvement and handover sign-off.
- Ensuring end-to-end project financial management and close-out.
- Advocate for and assure compliance with Health and Safety best practices (JLL and Client policy).
- Assist in reviewing and improving internal processes and reporting.
- Be accountable for overall risk and issue management of allocated projects, monitoring adherence to corporate risk policies.
Interfaces
- This role interfaces with:
- Client's Real Estate/Capital Works Teams and other internal functions (e.g., Health and Safety, Procurement, Engineering, Sustainability, Business Unit Stakeholders, Country Management, Facility Managers, Finance, Security, IT).
- JLL or third-party delivery teams.
- Other consultants retained by the client, including non-JLL Project Management.
Desired Skills and Experience
Personal Attributes
- Perceptive, self-motivated, collaborative, enthusiastic.
- Strong organizational and time-management skills.
- Strong analysis and problem-solving skills.
- A passion for quality and an eye for detail.
- Excellent communication skills (written and spoken English to a good technical standard).
- Numerate.
Experience
- Prior experience working within a PMO/Programme Management environment.
- Track record supporting the delivery of capital works to clients in the financial services sector.
- Extensive experience navigating complex matrix environments and managing client stakeholders, including senior business leaders.
- Prior experience in delivering projects/programs covering end-of-life upgrades, MEP infrastructure, and critical systems upgrades.
- Experience in delivering minor projects would be beneficial.
- 5-7 years of post-graduate experience in a relevant field of operations.
- Experience in capital works and/or programs with multiple projects for international clients/MNCs.
Qualifications
- Educated to Degree in a business-related function.
- Demonstrable experience and an appropriate professional qualification are preferred.
