Medical Administrator

About Us: Kauvery Group of Hospitals launched its first hospital more than two decades ago. The founders of Kauvery Hospital were determined on creating world-class healthcare facilities that shall be affordable. The founding doctors set off on this dream in 1999 with a 30-bedded hospital in Trichy, focus on offering the best-in-class healthcare, with a personal touch. This was a very new concept in a tier 2 city like Trichy which lacked a tertiary care hospital at the time. Today, Kauvery is a multi-specialty hospital chain with 2250+ beds in six locations including Trichy, Chennai, Salem, Hosur, Tirunelveli and Bengaluru. With twelve hospitals and a workforce of over 8000+, Kauvery's mission is to provide exemplary secondary and tertiary care

Our Vision

To be the most respected and trusted healthcare provider

Our Mission

To make great healthcare affordable

Our Values

• Continual Improvement
• Heartfelt Personal Touch
• Ethical
• Empathetic Care
• Real Accountability
• Service Excellence

Job Description

Position: Medical Administrator

Industry: Hospital / Healthcare

Role Overview

A Medical Administrator oversees the non-clinical operations of a hospital or healthcare facility, ensuring smooth functioning, regulatory compliance, and high-quality patient care support.

Key Responsibilities

1. Hospital Operations Management

• Supervise day-to-day administrative operations of the hospital
• Coordinate between departments (clinical, nursing, finance, HR)
• Ensure efficient patient flow and service delivery

2. Staff Management

• Recruit, train, and supervise administrative staff
• Monitor staff performance and conduct evaluations
• Maintain discipline and workplace policies

3. Regulatory & Compliance

• Ensure compliance with healthcare laws, standards, and accreditation bodies (e.g., NABH in India)
• Maintain proper documentation and records
• Implement hospital policies and procedures

4. Financial Management

• Prepare and manage budgets
• Monitor expenses and optimize operational costs
• Oversee billing, insurance processes, and revenue cycle

5. Patient Experience & Quality Control

• Handle patient grievances and feedback
• Improve service quality and patient satisfaction
• Ensure hygiene, safety, and service standards

6. Strategic Planning

• Develop and implement hospital growth strategies
• Introduce new services or operational improvements
• Analyze data and prepare reports for management

7. Vendor & Resource Management

• Manage contracts with suppliers and service providers
• Ensure availability of medical and non-medical supplies

Required Qualifications

• Bachelor's degree in Healthcare Administration / Hospital Management / Business Administration
• Master's degree (MHA / MBA in Healthcare) preferred

Key Skills

• Leadership and team management
• Strong communication and interpersonal skills
• Problem-solving and decision-making ability
• Knowledge of hospital operations and healthcare regulations
• Financial and analytical skills

Experience

• Typically 8–15 years in hospital administration or healthcare management
• Prior experience in multispecialty hospitals is often preferred

Work Environment

• Hospitals, clinics, healthcare chains, or diagnostic centers

May require long hours and availability during emergencies