Marketing Operations Manager

Role Overview

We are looking for a driven and detail-oriented Marketing Operations Manager to join our

Revenue Operations function. This role is central to ensuring the integrity of our sales data, the

accuracy of our revenue reporting, and the operational excellence of our go-to-market

processes. The ideal candidate brings a strong analytical mindset, a passion for clean data, and

the confidence to engage senior revenue stakeholders with clarity and conviction.

Position Details

Job Title Marketing Operations Manager

Function Revenue Operations

Reports To Head of Revenue Operations / VP Sales Strategy

Experience 3+ Years in Marketing / Revenue Operations

Location Mumbai (In Office Role)

Time 12pm to 9pm

Key Result Areas (KRAs)

1. Sales Attainment & Revenue Trend Analysis

Track, analyze, and report on sales attainment metrics across teams, segments, and

geographies on a monthly and quarterly basis.

Identify performance trends, gaps, and growth opportunities across the revenue funnel and

communicate findings to leadership.

Build and maintain models to forecast revenue trajectory based on pipeline health and

historical attainment data.

Partner with Finance and Sales leadership to align attainment benchmarks with

organizational revenue goals.

2. Revenue Operations Process Management

Own and optimize end-to-end revenue operations processes including lead management,

pipeline governance, deal desk coordination, and territory planning.

Identify bottlenecks and inefficiencies in existing revenue workflows and drive process

improvements in collaboration with cross-functional stakeholders.

Document and maintain standard operating procedures (SOPs) for all RevOps processes.

Ensure alignment between marketing, sales, and customer success operations for

seamless handoffs across the funnel.

3. Data Hygiene & Integrity

Establish and enforce data quality standards across CRM (Salesforce / HubSpot or

equivalent) and connected revenue tools.

Conduct regular data audits to identify and resolve inconsistencies, duplicates, and gaps in

the database.

Evaluate and optimize the existing database architecture, ensuring it is scalable, accurate,

and fit for business reporting purposes.

Define data governance policies and work with stakeholders to ensure adherence across

teams.

4. Dashboard Management & Reporting Accuracy

Own the design, maintenance, and continuous improvement of revenue dashboards,

leveraging Excel, Google Sheets, and available reporting tools to present data clearly and

accurately.

Ensure all dashboards reflect accurate, real-time data and are updated on a defined

cadence weekly, monthly, and quarterly.

Serve as the single source of truth for revenue numbers shared with the executive team

and board-level reporting.

Proactively surface anomalies or discrepancies in reported numbers and drive resolution

with relevant teams.

5. Stakeholder Engagement & MOM Reporting

Lead structured conversations with revenue stakeholders including Sales, Marketing,

Finance, and Customer Success leaders.

Prepare and distribute accurate, insightful Minutes of Meetings (MOM) following each

revenue review, QBR, and pipeline call.

Drive accountability by tracking action items from stakeholder meetings and following up

on open items to closure.

Communicate complex data and operational insights in a clear, concise manner tailored to

executive and operational audiences.

6. Program Management

Own and manage multiple Revenue Operations initiatives simultaneously with defined

timelines, milestones, and success metrics.

Act as the program management hub for cross-functional revenue projects, coordinating

workstreams across Sales Ops, Marketing Ops, and Finance Ops.

Maintain a centralized project tracker and provide regular status updates to senior

leadership.

Proactively identify risks to program delivery and drive mitigation plans.

Qualifications & Experience

Must-Have

3+ years of experience in Marketing Operations, Revenue Operations, or Sales

Operations.

Proven experience managing and improving CRM data quality (Salesforce, HubSpot, or

similar).

Advanced proficiency in Microsoft Excel and Google Sheets including pivot tables,

advanced formulas, data validation, and building structured reporting templates.

Comfortable using AI tools (e.g., ChatGPT, Claude, Copilot) in day-to-day work and

proactively leverages AI to automate manual, repetitive tasks across reporting, data

cleaning, and operations.

Demonstrated ability to analyze sales attainment trends and present insights to senior

leadership.

Excellent program management skills comfortable managing multiple workstreams with

competing priorities.

Strong written communication skills, including experience drafting clear MOMs, executive

summaries, and status updates.