Marketing & Operations Executive

This is a remote position.

Join our team to keep things running smoothly! You'll support our leadership with scheduling, handle onboarding for new customers and employees, update our CRM, and take care of simple marketing and admin taskshelping everyone stay organized and happy.

• Keep executive calendars, emails, and meetings organized.
• Capture meeting notes and send clear followups.
• Welcome new customers: set up access, schedule kickoffs, and track progress.
• Onboard new employees: create accounts, set up tools, and complete checklists.
• Keep the CRM tidy: update records, remove duplicates, and maintain clean fields.
• Post and reply on social (LinkedIn, Instagram, Facebook, X) and log leads in the CRM.
• Send simple email updates and campaigns; track basic results.
• Build and update standard operating procedures (SOPs) and checklists for repeat tasks.
• Set up easy automations between CRM, project tools, help desk, esignature, and billing to reduce manual work.
• Monitor integrations; fix simple sync errors and keep a short runbook of steps.
• Prepare agreements from templates; route for esignature and file neatly.
• Coordinate vendors and freelancers; track timelines and deliverables.
• Maintain a simple marketing and onboarding calendar.
• Share a short weekly snapshot of key numbers (leads, onboarding status, tasks done).
• Improve one process each month and document the change.

Requirements

We're looking for an organized, proactive team player to help our company run smoothly and grow. This role blends basic marketing, operations, and admin supportperfect for someone who likes variety, enjoys both people and systems, and wants to make a direct impact every day.

Key Requirements:

At least 2 years of experience in administration, operations, or basic marketing support

Comfortable using common business tools (Google Workspace, Slack, CRM software, project management tools)

Strong working knowledge with Zoho is an asset.

Strong written and verbal communication skills

Highly organized with attention to detail and follow-through

Proactive approachanticipates needs and takes initiative without waiting to be asked

Able to learn and document simple processes, checklists, or SOPs

Hands-on experience or willingness to learn basic social media posting, email campaigns, and CRM updates

Ability to coordinate tasks, priorities, and timelines across team members, vendors, and clients

Professional, positive attitude; enjoys helping others and solving everyday problems

Comfortable working the shift: 5am EST to 2pm EST (full-time, Monday to Friday)

Bring Your Own Device (BYOD): Must have a reliable laptop/PC and internet connection suitable for remote work

Bonus: experience with simple workflow automation or integrating software tools

Benefits

Expected Pay - Between 4LPA - 8LPA

Remote work: Enjoy location flexibility so you can excel from anywhere.

24 days paid time off (PTO): Generous leave to recharge and balance life.

Canadian employer: Work with a stable, reputable company compliant with Canadian standards.

Mediclaim: Health coverage to keep you protected.

Supportive team: Collaborate with friendly colleagues who help each other succeed.

Culture of ownership, innovation, and continuous learning: Grow your skills, bring new ideas, and shape how we work every day.